Services

01

Market entry

We help your brand make an easy legal transition into the markets of Southeast Asia, by arranging registration of your own entity or acting as your distributor or representative.

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02

Product sourcing

Whether you decide to import or to manufacture locally, we take care of the whole product sourcing process from start to providing your items to the end customer.

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03

Contact Center

Our customer service contact center is twofold. First, we assist the shoppers by answering any questions they may have in their purchase journey. Second, we provide ongoing support as a part of after sales service.

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04

Online sales and marketing

We are a leading sales-oriented online advertiser in Southeast Asia, formed from our international Asian-European team. We employ a variety of the best performing channels and approaches, depending on the market and advertised product or service: performance and affiliate marketing, programmatic advertising, display, social media, search, email, and any other way that will bring you the sales.

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05

Telesales

Efirst Asia provides outbound call center services to maximize order value. We follow up leads and turn them into customers. We put together telesales campaigns featuring your products, to boost sales and further increase the profit. Our scientists utilize collected data for ongoing analysis, in order to optimize the value and use of the database.

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06

Online customer service

We provide a multitude of avenues for our customers to contact us by, including service via e-mail, social media, Livechat, WhatsApp, Line, and more.

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07

Payment collection

We offer both online payment methods and cash on delivery. Whichever method the client decides is most convenient to them, the earnings are sent back to you right after it has been processed.

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08

Fulfilment

We take care of the whole fulfillment process, from warehousing up to delivery to the customer and beyond. For faster, more efficient shipping, we work closely with many couriers throughout each country, ensuring the best courier available to every region.

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Efirst Asia in numbers

200+

People Onboard

2015

Established

520mln

Population of our markets

5

Countries

600+

Products

10 000 000+

Visits to our product websites per month

Careers

We are always on the lookout for overachievers who share our craze for eCommerce. Once hired, we give our teammates a lot of responsibility and authority, accompanied by trust and support. We believe that combining independence with belief in common cause, is the best way to grow.

Open positions

Not listed?

Email to apply

Our Office

Poland

Efirst Group sp k
Zaułek Piękna, 5 floor
ul. Piękna 18
00-549 Warsaw

Partnering companies

Indonesia

Jakarta Pusat

Vietnam

Ho Chi Minh City

Thailand

Bangkok